CUSTOMER SERVICE ASSISTANT
Apply now »
Apply now
- Start apply with LinkedIn
- Apply Now
Start
Date: Jan 28, 2025
Location: Bucharest, RO, 030606
Company: Bonduelle
Bonduelle intends to inspire the transition toward a plant-based diet to contribute to people's well-being and planet health. Alongside its farming partners, the group innovates to offer healthy, high-quality products while preserving the environment. A French family-owned company founded in 1853, Bonduelle markets its products in nearly 100 countries through six strong brands: Bonduelle, Cassegrain, Globus, Del Monte, Ready Pac Foods and Arctic Gardens. Today, Bonduelle has 14,600 employees and generates sales of €2,371 million (financial year 2023-2024).
The brand represents strong positive values for the consumers among which high quality and innovative approach are the most appreciated ones.
Scope:
- South-East Europe zone
- Bucharest office
- Sales support
- Ambient and Frozen categories
- Retail&Food Service trade
Tasks
Sales responsibilities:
- Manages contacts and relation with factories and clients
- Client service tasks: orders processing, communication between factories and importers in terms of order preparation, confirmation of orders, loadings, organization of loading and necessary documents provided if needed;.
- Collaborate with other departments in order to provide the clients different types of documents: certificates, licenses, sanitary analyses
- Prepares and sends to sales representatives the documents required for their work concerning the sales of products and payments.
- Support Marketing and Sales departments in order to import the samples.
- Makes the statistics of consumption of samples.
- Prepares the outputs (informations) about sales
- Checks and follows previsions / sales
- Relation with sales department: sales report, product sales report, other demands of sales department.
Administration responsibilities:
- Providing administrative support for all company departments;
- Maintaining and developing relationships with service providers updating information to them;
- Organize business travels and hotel bookings
- Welcome the incoming guests, clients and manage the protocol activities.
- Managing all the company suppliers for the well functioning of the office;
- The position is reporting to the Head of Customer Service Department
Requirements
- Previous experience in a similar position
- Strong customer and service orientation
- University degree
- 1-2 years experience, preferably in customer service department
- Accountable, precise, quick and pragmatic way of working
- Proactive, open-minded, self motivated personality
- Responsible, creative, results oriented and solution seeking person
- Solid written and verbal communication skills
- Project management, planning and prioritizing
- Ability to work in an independent manner
- Advanced computer skills: MS Office (excel, word, ppt), Google documents
- Advanced knowledge of English
What we offer
- Dynamic and exciting job for the world market leader
- Responsible role with great amount of job scope variety
- Inspiring and creative international work environment
- Autonomy in assigned tasks
Benefits
- competitive salary
- life & health insurance
- laptop and phone
- compensation of public transport
Apply now »
Apply now
- Start apply with LinkedIn
- Apply Now
Start
