Revenue Operations Manager (f/m/x)
Permanent employee, Full-time · LiveEO GmbH Berlin (Hybrid)
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German
Build the Market Leader in Satellite Analytics with us at LiveEO
At LiveEO, we combine Space Technology with AI to solve problems here on Earth. Our satellite-based monitoring solutions help Infrastructure operators and industrial companies to make their operations more ecological, safer, and more efficient.
LiveEO is applying the latest developments in artificial intelligence to analyse satellite data and is bringing the insights of earth observation data to customers in the enterprise sector. LiveEO’s ambitious goal is to monitor 1 billion assets across the globe with its unique SaaS solution until 2030. Our team is as global as the satellite data we process and the customers we serve. Together, we are building something big.
Your challenge
Data-Driven Decision Making
- Strong Analytical Skills: Ability to analyze large sets of data, generate actionable insights, and track KPIs related to sales, marketing, and customer success.
- Experience with Analytics Tools: Familiarity with CRM platforms (HubSpot), and data visualization tools (Tableau, Power BI, Looker) to track and report performance metrics.
- Forecasting & Modeling: Proficiency in revenue forecasting, pipeline management, and creating models to predict future performance and revenue trends.
Cross-Departmental Collaboration
- Alignment Between Sales, Marketing, and Customer Success: Ensuring these teams are working cohesively to support revenue growth through coordinated strategies.
- Communication Skills: Strong ability to communicate goals and data-driven insights across departments to facilitate decision-making.
- Process Optimization: Skilled at streamlining processes and ensuring consistency across the revenue cycle (lead generation, deal closure, customer retention).
Sales and Marketing Automation
- CRM Management: Experience in maintaining and optimizing Customer Relationship Management (CRM) systems for sales pipeline tracking and customer engagement.
- Marketing Automation: Familiarity with tools like HubSpot to automate marketing workflows and lead scoring.
- Revenue Attribution: Understanding of marketing and sales attribution models to track ROI on campaigns and activities.
Revenue Strategy and Optimization
- Pricing and Packaging Strategy: Experience in developing and optimizing SaaS pricing models, product packaging, and discounting strategies to drive growth.
- Customer Lifecycle Management: Skilled in managing the customer lifecycle from lead acquisition to renewal, upsell, and retention strategies.
- Sales Compensation Plans: Understanding of designing and managing sales commission structures and incentive plans.
- OKRs: Co-own Objectives and key results (OKRs) with the Sales lead.
Financial Acumen
- Budgeting and Forecasting: Knowledge of financial planning, budgeting, and revenue forecasting to ensure alignment with company goals.
- Churn and Retention Analysis: Ability to assess churn rates and implement strategies to reduce customer churn and increase customer lifetime value (CLV).
Technical Proficiency
- Revenue Tech Stack Management: Experience in managing and integrating tools within the revenue technology stack, such as CRMs, marketing automation platforms, customer success platforms (e.g., Gainsight), and billing systems.
- Data Integration: Knowledge of how to integrate different systems and ensure smooth data flow across platforms for a comprehensive view of the revenue process.
Change Management and Leadership
- Project Management Skills: Proficiency in managing cross-functional projects, from process changes to system implementations.
- Change Management: Ability to lead and manage organizational change, particularly when it comes to introducing new tools, processes, or strategies.
- Leadership and Team Collaboration: Skilled at managing a RevOps team, working with executives, and aligning stakeholders across the organization.
Growth and Scalability Focus
- Scalable Processes: Expertise in creating scalable processes to ensure smooth operations as the company grows.
- Global SaaS Experience: Understanding of scaling revenue operations for global markets, including different regions’ compliance and regulations.
Customer-Centric Mindset
- Customer Experience Focus: Prioritize the end-to-end customer experience and align the sales, marketing, and customer success strategies around customer needs and satisfaction.
- Feedback Loops: Implement feedback mechanisms from customers to inform revenue operations and drive continuous improvement in the customer experience.
Your profile
- You have strong analytical skills
- You are proficient in CRM systems (HubSpot preferred)
- You have process improvement expertise
- You have strong analytical skills
- You are tech savvy and have a passion for learning new technologies
- You have strong communication and collaboration skills
- You have experience in sales forecasting and planning
- You have project management skills
- English on native speaker level
Your Benefits
- The opportunity to create a product that can improve business processes and lives across the globe
- Flexible working hours and hybrid work model - we trust our employees to get their work done while maintaining a healthy work-life balance
- We empower employees to drive their own career development, take initiative and have the freedom to be creative and bold
- Not an overtime culture - we take care that overtime is done only as a necessity and always offset with time off and rest
- Variety of team building opportunities - from jogging groups, team sports, bouldering and picnics
- A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons
- Potential to participate in the employee stock option program
- Office located in the center of Berlin Kreuzberg
- BVG subsidy
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About us
LiveEO is a well funded startup founded in 2018 and based in Berlin. Our primary service is modelling risk to our customers’ assets and infrastructure from vegetation, ground deformation and change detection. We currently have around 100 employees from all over the world with a variety of backgrounds
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Über uns
LiveEO wendet die neuesten Entwicklungen im Bereich der künstlichen Intelligenz zur Analyse von Satellitendaten an und bringt mit seiner einzigartigen SaaS-Lösung die Insights aus diesen Daten zu Kunden im Enterprise-Sektor. LiveEO steht an der Spitze der NewSpace-Industrie, ist Venture Capital-backed und besteht aus einem tollen, internationalen Team, das etwas Großes baut.
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