Job details
Country
Germany
State / Region / Province
Baden-Wurttemberg, Bavaria, Berlin, Hamburg, Hessen, Nordrhein-Westfalen
Work Location
Berlin, Dusseldorf, Erlangen, Frankfurt, Hamburg, Munich, Stuttgart
Domain
Delivery
Interest Group
Infosys Limited
Skills
Technology|SAP Technical|SAP HANA
Company
ITL Germany
Requisition ID
130514BR
Job description
Role - SAP S4 Solution Analyst
Technology - Customer Engagement
Location - Germany
Compensation - Competitive (including bonus)
Job Description
- Development of the OneBilling platform with a focus on customer service processes
- Special focus on the development of customer engagement
- Collaboration as Solution Designer in the Customer Service Squad
- Complete tasks from the product backlog in consultation with the other members of the squad and create functional, error-free product increments within sprints
- Advise and support the product owner with regard to the feasibility, cost-effectiveness, necessity and value of user stories and their impact on reducing complexity
Key responsibilities
- Practical knowledge of SAP IS-U/UC4G incl. Customer Engagement
- Good knowledge of customer service processes
- Practical experience in the development of customer engagement
Required
- Broad expertise in energy industry processes
- Very good knowledge of sales processes for energy supply (electricity/gas)
- Practical knowledge of SAP IS-U/UC4G
- Require bilingual capability in German and English
- Open to local travel to client premises in Munich and Frankfurt - weekly 3 days
Preferred
- Good communication skills
- Quick comprehension
- Working in agile teams
- Good team player
Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
