ServiceNow Consultant

Job Description: ServiceNow Consultant (German Speaking)

Responsibilities:

• Collaborate with clients to analyze business requirements and translate them into ServiceNow solutions.
• Design, configure, and implement ServiceNow modules, including ITSM, ITOM, SPM, and IRM.
• Develop custom applications and workflows tailored to client needs.
• Integrate ServiceNow with third-party systems and tools.
• Provide expertise and guidance on ServiceNow best practices, ensuring optimal performance and scalability.
• Conduct workshops and training sessions for clients to empower users and administrators.
• Troubleshoot and resolve issues within the ServiceNow platform.
• Create and maintain technical documentation for implemented solutions.

Requirements

• Fluent in German (spoken and written) and proficient in English.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 2+ years of experience as a ServiceNow Consultant or in a similar role.
• Strong knowledge of ServiceNow modules, including ITSM, ITOM, SPM, or IRM.
• ServiceNow certifications (e.g., CSA, CIS-ITSM, CIS-IRM) are a strong plus.
• Experience with JavaScript, REST/SOAP APIs, and ServiceNow scripting (client/server-side).
• Familiarity with Agile methodologies and ITIL frameworks.
• Excellent communication and stakeholder management skills.

Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).
Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.
We do not ask for a placement fee from Candidates/Employees.
If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09
Anthony Furlonge