The AWS Billing team is looking for a Software Development Manager (SDM) to join our team in Berlin, Germany.
As an SDM in the Billing group, you will lead and develop a team which owns a set of services end to end, from design to maintenance. You’ll help shaping the AWS end-to-end billing processes and evolve the systems that are the backbone to charge for AWS services' usage as well as the way customers consume AWS billing information.
This role requires you to be a collaborative and curious self starter and will allow you to propose and drive innovation to improve customer experience across many stakeholders. We don’t expect you to be an expert in billing, but we do expect you to be excited to learn about it!
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Key job responsibilities
- Building, leading and developing a high performing team which owns a set of services end-to-end, from design to maintenance
- Working closely with internal customers
- Defining the strategy and product/technical roadmap
- Managing the operations of your systems and representing your team in large programs with cross-organizational impact
- Providing on-call engineering support on a rotation every ~1-2 months
A day in the life
We care about career growth and will try to find the right scope for you to innovate on behalf our customers and advance your own development.
Our team is family oriented and values work-life balance. We provide flexibility with a mix of being co-located in the office and working from home. While we sometimes have to work in the early morning to collaborate with our partners and teams in the EU, we offer flexible working hours in return.
As a team we all share on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.
About the team
AWS Billing provides the back and front-end services that enable AWS service teams to sell and AWS customers to purchase AWS services and understand and manage their infrastructure costs. Because we sit at the nexus of all AWS services and end customers, we work closely across all AWS teams to ensure that we offer a great customer experience.
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
BASIC QUALIFICATIONS
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience in engineering team management
- Experience in engineering
- Experience in leading the definition and development of multi tier web services
- Experience partnering with product and program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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