At Zalando, our logistics operations thrive on exceptional talent and seamless collaboration. As a Workforce/Staffing Manager, you will play a pivotal role in ensuring the right talent meets the dynamic demands of our logistics centres in Germany. By building strong relationships with external staffing providers and internal stakeholders, you’ll enable us to deliver the exceptional customer experiences Zalando is known for.
This position can be based at any of our locations in Berlin, Erfurt, Mönchengladbach, Gießen or Lahr.
INCLUSIVE BY DESIGNAt Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-i...
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)You'll be working with external staffing providers to match labour supply with demand at our logistics centres
Collaborate with logistics stakeholders to optimise workforce planning at our German hubs.
Build strategic partnerships with temporary staffing agencies, which includes selecting, negotiating, and renegotiating terms, setting KPIs, and analysing market trends
Keep an eye on vendor relationships to make sure they're following SLAs, meeting business goals, and performing well
Take charge of agency performance reviews by setting KPIs, evaluating results and having regular review meetings with suppliers
Conduct detailed analyses of workforce planning requirements, recruitment strategies, and continuous improvement initiatives while preparing reports and statistics for internal and business communications.
Partner with cross-functional teams (Operations, P&O, WoCo, Controlling, Finance, InPro, and Legal) to drive collaboration and achieve shared goals.
Be the main point of contact for all staffing and temporary employment topics in our German logistics hubs.
WE’D LOVE TO MEET YOU IFAt least 5 years of experience in workforce planning in a fast-paced environment (logistics experience is a plus)
Good understanding of e-commerce and logistics
Proven ability to negotiate contracts with temporary staffing providers and set enforceable KPIs
Experience in project and process management, ideally in a corporate setting
Excellent stakeholder management skills and the ability to influence at all levels
Excellent organisational and analytical skills, including advanced Excel skills
Fluent German (C1 or higher) and strong English skills
Willingness to travel within Germany
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFERZalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
